Carousel Resort Hotel and Condominiums

Great location, parking and the check-in process was easy. Staff is very friendly. Good hotel for families. They had all day activities for the kids, including an ice show that was entertaining. The outdoor pool and access to the beach is great. Indoor pool is a nice size. Restaurants and bars on site, and tons of restaurants nearby. They also had an arcade for the kids and a little store on site to pick up any last minute things/shop for souvenirs.

Helpful and prompt responses from staff to get my balcony door open. Beautiful beach location and great service and food and drinks at the outdoor bar. Room was clean and well stocked.

Loved the whole place in general! Great atmosphere and the rooms were very nice and comfortable. It was clean too! The balcony with beach/ocean front view is amazing. So beautiful and loved the sounds of the ocean through our screen backdoor. Loved swimming in the pools and the private beach is so nice as well! Everyone was pleasant (staff and guests!). Very family friendly for our 6, 3, and 2 year olds! The kids loved our trip so much and so did we!

Our only concern was that our room had a faulty electrical issue with the lights. We expressed our concern to the hotel staff, and they graciously gave us another room. The electrical issue presents a potential fire hazard for the hotel. We later observed that they rented that same room (412) to another guest without resolving the issue. Can you imagine the potential safety issue that presents for future guests and a liability for the hotel if a fire should occur and culminate in the loss of life. Please take this matter very seriously. You do not want any family to lose a loved one as a result of the hotel's negligence. Otherwise, we enjoyed our stay and would highly recommend the hotel .

The staff, the view, the food.